- What delivery options do you offer?
For a full list of our delivery options and prices please see our delivery information page.
- Why do I need to register?
Registering on our website makes ordering online quicker and easier for you. We securely store the your information so that when you visit us again online you can simply login with your email and password. This allows you to complete your order without having to enter all of your information each time you shop.
For an even faster way of ordering online you can also store your payment details securely with us. All of your personal details are securely stored for your peace of mind.
- Which payment methods do you support?
We accept PayPal plus the following credit and debit cards for payment online: American Express, UK Maestro, MasterCard, Solo and Visa. You can safely enter your credit card number via our secure server, which encrypts all submitted information.
- Forgotten password?
If you forget your password to access your account online we can send you a new password to the email address you have registered with us. Simply go to our Forgot your password? page and enter your email address. An email will then be sent containing your new password.
Once the email arrives, we strongly recommend logging into your account and changing your password to something more memorable.
- Why do I need cookies enabled?
The quickest and simplest way to allow cookies for our website is to add it to your list of Trusted sites (sometimes called Exceptions). The address of the Liz Earle Naturally Active Skincare website is:
Please find links below for each of the browsers that we support to explain how to add the Liz Earle address:
Internet Explorer 7 & 8:
Firefox 2 or 3:
Safari & Chrome:
Advice from Google:
If you continue to have problems, please contact our Customer Centre.